Refund Policy

Last updated: 20 June 2026

This Refund Policy explains when refunds are available for purchases made on LiveHoroscope, operated by Vasuh Technologies.

Free trial

The free plan and 7-day advanced-report trial carry no charge, so no refund is applicable.

One-time report purchases

Reports are digital products generated and delivered instantly. Once a report has been generated, the purchase is generally non-refundable. We will, however, issue a refund or regenerate the report if:

  • you were charged more than once for the same purchase, or

  • a technical fault on our side prevented the report from being delivered.

Subscriptions (monthly & annual)

  • You can cancel a subscription at any time; access continues until the end of the current billing cycle.

  • We do not provide partial refunds for unused time in a cycle, except where required by law.

  • If you believe you were billed in error, contact us within 7 days of the charge.

AI chat top-ups

Pay-as-you-go AI-chat time is consumable. Minutes that have already been used are non-refundable. Any unused, separately purchased balance may be refunded at our discretion if requested within 7 days of purchase.

How to request a refund

Email support@livehoroscope.com from your registered email address with your order details and the reason for the request. Eligible refunds are processed to the original payment method, typically within 5–10 business days.

Contact

Questions about refunds? Email support@livehoroscope.com.